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Lunchtime workshop: Driving Business Value While Delivering Customer Success

October 11, 2017 @ 11:30 am - 12:30 pm BST

THIS EVENT IS FOR TECHHUB MEMBERS ONLY

We are in a subscription economy where the financial health of a SaaS vendor is based on customer lifetime value and driven by customer success.

CustomerSuccessNetwork.org is a not-for-profit community where every customer success manager has someone to ask for help. Our community-of-practice intends to meet the unique needs of European CSMs through events, workshops, mentoring programmes. For companies looking for specialised solutions for their customer success challenges, we support them with training programmes and consulting engagements run by our network of associates.

What you will learn

  • Introduction to Customer Success
  • How Customer Success can drive revenue while keeping your customers happy
  • Setting up the foundations of Customer Success at early stage start-ups

Who should attend: Startups who

  • Want to understand all about Customer Success and its value
  • Want to know when they should start looking at Customer Success
  • Are thinking of customer success but don’t know where to start

Please sign up using the eventbrite widget below. For the access code, please email perdie.alder@techhub.com

[:eventbrite 38321425415]

Details

Date: October 11, 2017
Time: 11:30 am - 12:30 pm
Event Category:
Event Tags:
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Book Place

Venue

TechHub London
20 Ropemaker Street
London, EC2Y 9AR United Kingdom
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